Privacy Policy

Privacy Policy

Last Updated: September 28, 2026

Guangzhou Hui Acoustics Building Materials Co., Ltd. (“Hui Acoustics,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of visitors, customers, distributors, project partners, and other users of our website. This Privacy Policy explains how we collect, use, store, protect, and process information when you visit or use our website and communicate with us regarding acoustic products, acoustic solutions, quotations, samples, projects, and related services. By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. About Hui Acoustics

Guangzhou Hui Acoustics Building Materials Co., Ltd. is an acoustic building materials manufacturer and supplier based in Guangzhou, China.

 

We provide acoustic products and solutions including:

  • PET acoustic panels
  • Polyester fiber acoustic panels
  • Wooden acoustic panels
  • Fabric acoustic panels
  • Acoustic ceiling panels
  • Acoustic baffles
  • Acoustic wall panels
  • Sound-absorbing panels
  • Acoustic grilles
  • Wood wool acoustic products
  • Fiberglass acoustic panels
  • Suspended acoustic absorbers
  • Acoustic diffusers
  • Custom acoustic products
  • Acoustic solutions for commercial, educational, hospitality, entertainment, office, and public projects

 

Our website may allow visitors to request product information, catalogues, technical documents, samples, quotations, and project-related assistance.

2. Information We May Collect

Depending on how you interact with our website, we may collect information such as:

 

Contact Information

  • Name
  • Company name
  • Job title
  • Email address
  • Telephone number
  • WhatsApp number
  • Business address
  • Country or region

 

Business and Project Information

When you request a quotation or discuss a project, you may voluntarily provide:

  • Project name
  • Project location
  • Product requirements
  • Product dimensions
  • Required quantities
  • Installation requirements
  • Acoustic requirements
  • Delivery requirements
  • Project schedule
  • Drawings or specifications
  • Budget or quotation information

 

Website and Technical Information

When you visit our website, certain technical information may be automatically collected, depending on the technologies used on our website, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Website pages visited
  • Approximate geographic location
  • Referral source
  • Date and time of website visits
  • Website interaction information

3. How We Collect Information

We may collect information when you:

 

  • Submit a contact form
  • Request a quotation
  • Request a product catalogue
  • Request technical documents
  • Request product samples
  • Contact us by email
  • Contact us through WhatsApp
  • Subscribe to business communications
  • Submit a project inquiry
  • Communicate with our sales team
  • Visit or interact with our website

 

We may also receive business contact information when you voluntarily provide it to us through legitimate business communication channels.

4. How We Use Your Information

We may use collected information for legitimate business purposes, including:

 

  • Responding to your inquiries
  • Preparing quotations
  • Providing product information
  • Sending catalogues and technical documents
  • Arranging product samples
  • Communicating about orders and shipments
  • Providing project-related technical support
  • Understanding your acoustic requirements
  • Following up on quotation requests
  • Providing customer service
  • Managing distributor or business relationships
  • Improving our website and services
  • Protecting website security
  • Preventing fraud, misuse, or unauthorized activities
  • Complying with applicable legal requirements

 

We will seek to process personal information only for appropriate, specific, and reasonable purposes and to the extent necessary for those purposes.

5. Business Communications and Marketing

If you voluntarily provide your contact information for business inquiries, we may contact you regarding:

 

  • Acoustic products
  • Product updates
  • New acoustic solutions
  • Quotations
  • Samples
  • Project opportunities
  • Technical information
  • Company updates
  • Trade exhibitions
  • Business cooperation opportunities

 

Where applicable, you may request that we stop sending non-essential marketing communications.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, security, performance, and user experience.

 

Cookies may help us understand:

  • Which pages visitors use
  • How visitors navigate the website
  • Website performance
  • General visitor preferences
  • Website traffic patterns

 

We may also use third-party analytics or website services where applicable.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

 

Important: The exact cookie technologies used on the Hui Acoustics website should be reviewed and updated according to the actual tools installed on the website.

7. Sharing of Personal Information

Hui Acoustics does not sell personal information as a commercial product.

 

We may share information where reasonably necessary with:

  • Service providers supporting our website
  • Website hosting providers
  • IT and security service providers
  • Business communication providers
  • Logistics or shipping providers when required for an order
  • Professional advisers
  • Government or regulatory authorities where legally required

 

Where we use third-party service providers, we expect them to handle information appropriately and only for authorized purposes.

8. International Business and Data Transfers

Hui Acoustics conducts international business and may communicate with customers, distributors, contractors, architects, consultants, and project partners in different countries.

Where personal information is transferred across borders, we will take reasonable measures required by applicable laws and regulations.

 

Depending on the nature of the information and applicable legal requirements, cross-border processing may be subject to additional safeguards.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:

 

  • Responding to inquiries
  • Managing business relationships
  • Completing transactions
  • Maintaining business and accounting records
  • Resolving disputes
  • Meeting legal or regulatory requirements

 

When personal information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal requirements.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

 

Security measures may include:

  • Access controls
  • Account permissions
  • Security monitoring
  • Data management procedures
  • Internal confidentiality requirements
  • Appropriate technical safeguards

 

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

 

  • Request information about how your personal information is processed
  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion where legally applicable
  • Withdraw consent where processing is based on consent
  • Request restriction of certain processing
  • Object to certain types of processing
  • Request information about how to exercise applicable privacy rights

 

China’s Personal Information Protection Law provides individuals with specific rights concerning their personal information, including rights relating to access, correction, deletion, and withdrawal of consent in applicable circumstances.

 

To exercise an applicable privacy right, please contact us using the information provided below.

12. Children's Privacy

Our website is intended primarily for business and professional users.

 

We do not intentionally collect personal information from children for commercial purposes. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms, business platforms, logistics services, or other external websites.

Hui Acoustics is not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policies of external websites before providing personal information to them.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business
  • Website functionality
  • Data processing practices
  • Legal requirements
  • Security measures
  • Third-party services

The updated version will be published on this page with a revised “Last Updated” date.

15. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us.

 

Guangzhou Hui Acoustics Building Materials Co., Ltd.

Website: https://huiacoustic.com/

Email: huiacoutics610@gmail.com

WhatsApp: +86 198 6668 3145

Location: Baiyun District, Guangzhou, Guangdong, China

 

For privacy-related inquiries, please include sufficient information for us to understand and respond to your request.

16. Governing Requirements

This Privacy Policy is intended to support transparent and responsible handling of personal information. The processing of personal information will be conducted in accordance with applicable laws and regulations relevant to Hui Acoustics and the applicable circumstances of the individual.