Terms & Conditions

Terms & Conditions

Last Updated: September 28, 2026

Welcome to the website of Guangzhou Hui Acoustics Building Materials Co., Ltd. (“Hui Acoustics,” “we,” “us,” or “our”).

By accessing or using this website, you agree to comply with these Terms & Conditions. Please read them carefully before using our website or submitting an inquiry.

1. About Hui Acoustics

Guangzhou Hui Acoustics Building Materials Co., Ltd. is a manufacturer and supplier of acoustic building materials and acoustic solutions based in Guangzhou, China.

 

Our products and solutions may include:

  • PET acoustic panels
  • Polyester fiber acoustic panels
  • Wooden acoustic panels
  • Acoustic wall panels
  • Acoustic ceiling panels
  • Acoustic baffles
  • Fabric acoustic panels
  • Acoustic grilles
  • Wood wool acoustic panels
  • Fiberglass acoustic panels
  • Acoustic absorbers
  • Acoustic diffusers
  • Sound-absorbing materials
  • Custom acoustic products
  • Acoustic solutions for commercial and architectural projects

2. Website Use

You may use this website for lawful purposes, including:

  • Learning about Hui Acoustics products
  • Reviewing product information
  • Requesting quotations
  • Requesting catalogues
  • Requesting samples
  • Requesting technical information
  • Discussing projects
  • Contacting our sales team
  • Exploring business cooperation or distribution opportunities

 

You must not use the website to:

  • Conduct unlawful activities
  • Attempt to gain unauthorized access to the website
  • Damage or disrupt website operation
  • Introduce malicious software
  • Copy website content for unauthorized commercial use
  • Misrepresent your identity or company
  • Submit fraudulent inquiries
  • Use website information to infringe the rights of Hui Acoustics or third parties

3. Product Information

We make reasonable efforts to ensure that product descriptions, dimensions, specifications, images, technical information, and other information published on our website are accurate and useful.

 

However, product specifications may change due to:

  • Product development
  • Material availability
  • Manufacturing improvements
  • Customization
  • Technical requirements
  • Production conditions

 

Therefore, website information should not automatically be treated as the final technical specification for a particular project or order.

 

The final product specification should be confirmed through the quotation, technical documents, approved drawings, samples, purchase order, or other written commercial documentation applicable to the transaction.

4. Product Colors and Images

Product images displayed on our website are provided for general reference.

 

Actual product color, texture, surface finish, grain pattern, and appearance may vary depending on:

  • Screen settings
  • Photography and lighting
  • Production batches
  • Raw materials
  • Surface finishing
  • Customized colors

 

For important projects, customers are encouraged to request physical samples before final approval.

5. Quotations and Pricing

Information published on the website does not constitute a binding quotation unless specifically confirmed by Hui Acoustics in writing.

 

Prices may vary depending on:

  • Product specification
  • Quantity
  • Customization
  • Packaging
  • Delivery location
  • Shipping method
  • Incoterms
  • Installation requirements
  • Project requirements
  • Applicable taxes and duties

 

A formal quotation issued by Hui Acoustics will specify the applicable commercial terms.

6. Orders and Contracts

An inquiry, quotation request, catalogue request, or communication through the website does not automatically constitute an accepted order.

 

An order becomes binding only after the applicable commercial requirements have been agreed and confirmed in writing by the relevant parties.

 

Depending on the transaction, the final agreement may include:

  • Product specification
  • Quantity
  • Price
  • Payment terms
  • Delivery terms
  • Lead time
  • Packaging
  • Shipping arrangements
  • Technical documents
  • Inspection requirements
  • Warranty terms
  • Other agreed conditions

7. Custom Products

Hui Acoustics may provide customized acoustic products according to customer requirements.

 

Customized products may include changes to:

  • Dimensions
  • Colors
  • Materials
  • Surface finishes
  • Perforation patterns
  • Edge details
  • Acoustic configurations
  • Packaging
  • Branding
  • Installation systems

 

Custom products may require additional technical confirmation, tooling, minimum order quantities, development time, or sample approval.

8. Samples

Customers may request product samples for evaluation.

Sample availability, size, quantity, customization, sample charges, shipping costs, and delivery time may vary depending on the product.

Where applicable, customers may be responsible for sample shipping charges, customs duties, taxes, or import-related costs in the destination country.

9. International Shipping and Customs

For international orders, shipping arrangements may be based on the Incoterm agreed between the parties, such as:

  • EXW
  • FOB
  • CIF
  • CFR
  • DAP
  • DDP

 

Unless otherwise agreed in writing, the customer’s responsibilities may include applicable import procedures, customs clearance, taxes, duties, permits, and destination-country requirements.

 

The exact responsibilities of Hui Acoustics and the customer shall be determined by the agreed commercial terms for each order.

10. Installation

Unless expressly included in a written quotation or contract, website product information does not constitute an installation service.

 

Installation requirements may vary according to:

  • Building structure
  • Ceiling conditions
  • Wall construction
  • Site dimensions
  • Suspension systems
  • Local regulations
  • Project design
  • Product configuration

 

Customers and project contractors are responsible for confirming site conditions and installation requirements before installation.

11. Acoustic Performance

Acoustic performance information, including NRC, sound absorption coefficients, STC, Rw, and other acoustic values, may depend on:

  • Product construction
  • Thickness
  • Density
  • Installation method
  • Air cavity
  • Frequency
  • Test standard
  • Room conditions
  • Project configuration

 

Laboratory test results should not automatically be interpreted as guaranteed performance for every installed project.

 

Project-specific acoustic performance should be evaluated according to the applicable design, testing, and installation conditions.

12. Technical Documents

Technical documents such as:

  • Technical Data Sheets
  • Product Specifications
  • Test Reports
  • Fire Test Reports
  • Installation Guides
  • Certificates
  • Drawings

 

may be provided upon request or as part of a specific quotation.

 

The applicable technical document for a particular order shall be the version confirmed by Hui Acoustics and agreed with the customer.

13. Intellectual Property

All content on this website, including but not limited to:

  • Company name
  • Hui Acoustics brand
  • Logos
  • Product images
  • Product descriptions
  • Technical illustrations
  • Graphics
  • Videos
  • Website design
  • Text
  • Project case studies
  • Catalogues and marketing materials

 

is owned by or licensed to Hui Acoustics unless otherwise stated.

 

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission.

14. Project Photos and Case Studies

Hui Acoustics may display project photographs, product applications, drawings, or case studies for marketing and informational purposes.

Project information may be based on information provided by customers, contractors, project partners, architects, or other authorized sources.

If you believe that any project information or image on our website requires correction or removal, please contact us.

15. Third-Party Links

Our website may contain links to third-party websites.

These links are provided for convenience and information only.

Hui Acoustics does not control and is not responsible for the content, availability, security, or policies of third-party websites.

16. Website Availability

We aim to keep our website available and functional; however, we do not guarantee that the website will always be:

  • Available
  • Error-free
  • Secure
  • Uninterrupted
  • Free from technical problems

Temporary interruptions may occur due to maintenance, upgrades, hosting issues, network problems, or circumstances beyond our reasonable control.

17. Disclaimer

To the extent permitted by applicable law, website information is provided for general informational and business purposes.

Hui Acoustics does not guarantee that all website content will always be complete, current, accurate, or suitable for every particular project.

Customers should obtain project-specific technical and commercial confirmation before making purchasing or construction decisions.

18. Limitation of Liability

To the extent permitted by applicable law, Hui Acoustics shall not be responsible for losses arising solely from reliance on general website information where such information was not incorporated into a written quotation, contract, purchase order, approved drawing, or other applicable commercial agreement.

Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

19. Force Majeure

Hui Acoustics shall not be responsible for delays or failure to perform caused by circumstances beyond reasonable control, including but not limited to:

  • Natural disasters
  • Fire
  • Flood
  • Epidemics or pandemics
  • War
  • Government actions
  • Port closures
  • Transportation disruption
  • Strikes
  • Supply chain disruption
  • Material shortages
  • Power interruptions
  • Other events beyond reasonable control

 

Specific force majeure provisions applicable to an order shall be determined by the relevant commercial agreement.

20. Changes to These Terms

Hui Acoustics may update these Terms & Conditions from time to time.

Changes will be published on this page with an updated “Last Updated” date.

Your continued use of the website after an update indicates that you acknowledge the revised Terms & Conditions.

21. Governing Law

These Terms & Conditions shall be interpreted subject to applicable laws and regulations.

For individual commercial transactions, the governing law, dispute resolution mechanism, jurisdiction, and other contractual provisions shall be determined by the applicable written agreement between Hui Acoustics and the customer.

22. Contact Information

Guangzhou Hui Acoustics Building Materials Co., Ltd.

Brand: Hui Acoustics

Website: https://huiacoustic.com/

Email: huiacoutics610@gmail.com

WhatsApp: +86 198 6668 3145

Location: Baiyun District, Guangzhou, Guangdong, China

For product inquiries, quotations, technical support, samples, or project cooperation, please contact our team directly.

23. Acceptance of These Terms

By using the Hui Acoustics website, you acknowledge that you have read and understood these Terms & Conditions and agree to use the website in accordance with them.